Machine Learning Engineer 2

Description: Join Twilio as a Machine Learning Engineer focused on building and scaling pipelines for customer memory from raw conversation data. Work with the Conversation Memory team to enhance Twilio's Conversational AI platform by ensuring accurate and efficient retrieval of customer information. Requirements: Experience in building backend services and ability to learn new languages and frameworks. Strong investigative skills in service management and a desire for continuous learning. Familiarity with evaluation/quality-measurement systems and observability practices. Fluency with AI-assisted development tools. Desired: Experience with Go/Python, event-streaming systems (e.g., Kafka), LLM-backed products, and practical ML application. Benefits: Competitive pay, generous time off, parental and wellness leave, healthcare, and retirement savings program. Potential participation in Twilio’s equity and corporate bonus plans.