Cloud Support Administrator (Remote US)

Description: Manage network platforms, firewalls, VPNs, and implement policy-based routing and load balancing. Provide Azure Cloud support with a minimum of 3 years of experience, including incident management and client communication. Develop and maintain documentation for standard operating procedures and customer-specific runbooks. Ensure compliance with various security frameworks and manage Windows & Linux servers. Participate in on-call support and implement automation using scripting languages. Requirements: Bachelor's degree in a technical field or equivalent experience. 3+ years of experience in Azure Cloud support administration. Proficiency in automation using PowerShell and Bicep, and familiarity with CI/CD practices. Strong analytical skills with a focus on problem-solving and root-cause analysis. Preferred certifications: Microsoft Azure Admin (AZ-104) and ability to pass US Public Trust background check within 90 days. Benefits: Competitive salary ranging from $70,000 to $90,000, with performance-based compensation and bonus potential. 100% employer-paid health, vision, and dental insurance for employees. Generous 401(k) plan with a 100% company match on contributions up to 4%. Three weeks of paid time off (PTO) and 11 paid holidays per year. Employee recognition and reward program to celebrate outstanding performance.