Product Support Engineer (AI Platform)

Description: Subject Matter Expert on Netomi’s offerings from Product, Technical, and Business perspectives. Develop in-depth knowledge of the Product Offering and manage multiple projects in a customer-facing role. Requirements: 5-6 years of experience in administrative roles and technical support, specializing in Zendesk and API integrations. Proficient in Java and HTML; strong troubleshooting skills in Java and MySQL. Familiarity with tools like Postman, Datadog, and Workato. Ability to write custom scripts and code snippets for automation. Experience in mentoring and training new hires in processes, products, and technology. Benefits: Opportunity to work with leading global brands and be part of the AI revolution. Dynamic work environment with a focus on innovation and efficiency.