Staff Software Engineer

Description: Design, build, and operate AI-native capabilities for IT service management, focusing on agentic and conversational experiences. Own AI design decisions across the domain, ensuring correctness and quality of delivered features. Requirements: 9+ years of software engineering experience with a proven track record in building and operating production software. Direct experience in authoring agentic instructions, designing AI-driven workflows, and integrating large language model APIs. Strong command of data structures, algorithms, system design, and proficiency in front-end and server-side development. Bachelor's degree in computer science, software engineering, or related field, or equivalent practical experience. Benefits: Flexible work personas with options for remote or in-office work. Equal opportunity employer committed to inclusivity and accessibility in the hiring process.