ServiceNow
Principal Software Engineer
About this role
Description: Lead the technical direction for model-driven capabilities in HR, focusing on agentic and conversational experiences. Own architecture, standards, and evaluation infrastructure for safe deployment of HR solutions across multiple teams. Requirements: 10+ years of software engineering experience with a proven record of technical leadership. Hands-on experience with agentic instructions, autonomous workflows, and evaluation processes. Production experience with LLM APIs, agent orchestration, and entitlement-aware data handling. Strong system design, API, data modeling, and testing skills across various tech stacks (Java, JavaScript/TypeScript, React). Bachelor's degree in CS, software engineering, or related field, or equivalent experience. Benefits: Competitive base pay ranging from $199,100 to $348,400, plus equity and variable compensation. Comprehensive health plans, 401(k) with company match, flexible time away, and family leave programs.