Billing Coordinator

Description Zelh is a fast-growing, passionate outsourcing company. Our mission is to be the most reliable partner by delivering consistently high-quality services. We build long-term relationships with our customers, employees, and vendors through personal attention, clear communication, and respect. That’s the foundation of everything we do. We are looking for a detail-oriented Billing Coordinator to join our team and support accurate and timely billing for customer shipments. In this role, you’ll be responsible for customer invoicing, billing accuracy, resolving discrepancies, and maintaining accurate shipment and billing data . You’ll work closely with Sales, Operations, and Finance teams to make sure invoices are processed correctly and on time. Key Responsibilities Customer Billing & Invoicing Generate and review invoices for freight shipments, ensuring all billing information is accurate and complete. Billing Verification Check rates, accessorial charges, fuel surcharges, and agreed pricing before invoices are finalized. Invoice Adjustments Process billing adjustments, credits, and rebills when needed. Billing Issue Resolution Investigate billing discrepancies and work with Sales and Operations teams to resolve them in a timely manner. Client Communication Respond professionally to client questions and inquiries related to invoices and billing. Data Accuracy Maintain accurate shipment and customer information in internal systems and follow established billing procedures. Documentation & Reporting Maintain proper billing documentation and records, ensuring information is complete and ready for review or audit. Month-End Support Assist with billing deadlines and month-end activities. Process Improvement Identify recurring billing issues and suggest ways to improve accuracy and efficiency. Requirements 1–3 years of experience in billing, finance operations, logistics, or a similar administrative role Experience with billing, invoicing, or accounts receivable is preferred Experience in logistics, transportation, or freight brokerage is a strong advantage Strong attention to detail and accuracy Good problem-solving and analytical skills Good communication skills Ability to manage multiple tasks and meet deadlines Comfortable working with systems, data, and Excel Ability to work independently and as part of a team Bachelor’s degree or equivalent professional experience Working Conditions Schedule: Mon–Fri, 07.00-16.00 CST Competitive Salary in USD Work type: Remote 10+ business days of paid time off, 15 after 2 years Equipment provided