ServiceNow
Forward Deployed Solution Engineer – Applied AI FDE
About this role
Description: Join ServiceNow's Applied AI Forward Deployed Engineering (FDE) team to build intelligent, scalable AI solutions for enterprise customers. Act as the CTO of the build, owning backend services, LLM pipelines, and front-end integrations to deliver solution-ready builds in agile sprints. Requirements: 10+ years of software engineering experience, including 2+ years in customer-facing roles. Proven ability to design and implement AI-native software in production environments, with expertise in backend (Python, Node.js, Java) and frontend (React, Angular) technologies. Familiarity with machine learning frameworks and LLM tooling, as well as experience in deploying applications in AWS, Azure, or GCP. Ability to travel up to 30% for onsite customer engagements. Benefits: Opportunity to influence product strategy and shape internal tooling based on field-tested insights. Work in a flexible environment with a focus on accessibility and inclusivity.