Solutions Engineer, Parchment

Description: Deliver engaging product demonstrations for Parchment’s services across Higher Ed and K-12. Engage with prospective customers to identify their goals and challenges, mapping needs to Parchment solutions. Guide technical discussions with IT professionals about platform architecture and systems integration. Identify or design effective solutions for unique technical requirements and provide consultative recommendations. Gather and document requirements for successful implementations and support RFI/RFP responses. Collaborate with Product Management to provide feedback on new features. Share knowledge to support sales goals, including mentorship and onboarding. Work across geographies and with distributed teams to achieve company objectives. Requirements: Bachelor’s degree and background in academic technology or solutions engineering. Experience with K-12 or Postsecondary education and understanding of the edtech market. Deep knowledge of systems integration (LTI, APIs), XML/JSON, and relational databases. Familiarity with Student Information Systems (e.g., Oracle PeopleSoft, Ellucian). Experience with Salesforce, Microsoft Office Suite, and Google Workspace. Strong presentation and communication skills. Highly organized, analytical, and self-motivated with the ability to manage a high workload. Must be near a major airport and willing to travel up to 40%. Benefits: Competitive compensation with participation in an ownership program. Flexible work culture with remote, hybrid, and in-office options. Generous time off, including local holidays and an annual recharge period. Comprehensive wellness programs and mental health support. Learning and development resources, including tuition reimbursement. Access to necessary technology and tools for optimal performance. Employee recognition program and a culture of inclusivity and support.