Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

Description: Lead the development of the voice channel for HTS Assist, including telephony and CPaaS integrations. Build product features across the stack using React/TypeScript, Scala, Python, and GCP. Design for multi-tenant scale and ensure compliance with safety and audit requirements. Maintain revenue-critical deployments through observability and incident response. Mentor team members and conduct code and architecture reviews. Requirements: 6+ years of software engineering experience with full-stack capabilities. Experience with realtime systems, voice applications, and low-latency products. Proficiency in React/TypeScript for front end and Scala/Python for backend. Experience designing and maintaining RESTful APIs and microservices. Familiarity with AI coding tools and operational systems mindset. Strong problem-solving skills and ability to communicate effectively across teams. Bonus: Experience with conversational AI, cloud telephony platforms, and travel industry technologies. Benefits: Competitive salary with pre-IPO equity packages. Unlimited PTO and travel stipend. Flexible work arrangements and generous parental leave. 100% employer-paid medical, dental, and vision coverage. Access to disability and life insurance, HRA, DCA/FSA, and 401k plan.