Channel Operations Manager

Company Description At the Robert Bosch Tool Corporation , we know that every career matters. Which is why you should conduct yours on a grand scale. Headquartered in the northwest Chicago suburb of Mount Prospect, we are a division of Bosch, a multinational engineering and electronics organization and the largest privately held employer in the world. Guided by the principles of founder Robert Bosch, we offer a setting where social and environmental responsibility are part of our corporate DNA. Always mindful of our impact on the future, we are committed to sustainability, paying it forward, giving back, and lifelong learning. These are but a few of the reasons why our parent company has more than 400,000 associates and a legacy of success spanning 135+ years. Robert Bosch Tool Corporation offers the competitive compensation, career-development resources, and benefits you would expect of a world leader, including health, medical, and financial plans; work/life balance; and flexible work options. GO BIG. GO BOLD. GO BOSCH. Job Description This role is hybrid remote with 60% monthly in-office presence in Mount Prospect, Illinois. (3 days in office per week). Bosch Power Tools North America is seeking a highly organized and results-oriented Channel Operations Manager to support the execution of commercial and digital shelf strategies across our key distribution partners, including HomeDepot.com, Lowes.com, Walmart.com and professional trade distributors. Reporting to the eCommerce Channel Management Lead , this role plays a key supporting function in enabling the e-commerce sales team by driving the execution of digital shelf optimizations, automated data reporting, and operational readiness for peak retail events and promotions. This role will collaborate closely across sales, brand marketing, and operations teams to ensure Bosch and Dremel’s digital shelf presence is effectively executed and flawlessly represented across each retailer’s website, in alignment with in-store assortment and availability. It’s an excellent opportunity for someone who thrives in a fast-paced, cross-functional environment, enjoys technical and tactical execution, and is able to juggle multiple catalog and retailer priorities. This role requires minimum 3 days per week on-site at the Mount Prospect, Illinois location, 2 work days may be remote. We are not offering relocation for this role. What You Will Do: Own digital shelf execution for the HomeDepot.com, Lowes.com, and Walmart.com catalogs, driving continuous improvement across traffic, discoverability, and item-level conversion metrics. Drive organic discoverability by deploying targeted keyword strategies, optimizing on-site search rank, and maintaining accurate category placement and the attribute data that powers each retailer’s filters and faceted navigation. Maximize product page conversion by auditing and ensuring content completeness, asset quality (imagery/video), enhanced and rich media content deployment, and brand page updates across each retailer. Execute listing health protocols, proactively resolving supplier portal tickets, content syndication errors, product page and variation issues, and discrepancies between online and in-store availability and fulfillment options (e.g., ship-to-home, buy online pick up in store). Deploy promotional and review tactics by executing retailer review and sampling programs (e.g., The Home Depot Seeds, Walmart Spark Reviewer) and review syndication, tracking rating/review sentiment, and ensuring accurate pricing, badging, and promotional display across the catalog. Manage operational traffic alignment by reviewing organic versus paid search share, ensuring product listings are completely retail-ready to support retail media campaigns across Orange Apron Media, Lowe’s One Roof Media Network, and Walmart Connect. Track competitive digital shelf metrics – including share of search, content quality scores, and competitor review positions, along with Walmart.com marketplace seller activity – to identify immediate operational optimization opportunities. Qualifications 3+ years of experience in e-commerce operations, digital shelf management, or online merchandising with a primary focus on home improvement or mass retail websites such as HomeDepot.com, Lowes.com, or Walmart.com. Supported account management teams by executing retailer.com listing optimizations, promotional setups or new product launch deployments through retailer supplier portals. Hands-on experience managing a retailer.com catalog, including a strong understanding of retailer content and attribute requirements, item setup processes, and supplier support ticketing. Experience utilizing digital shelftools and syndication platforms (e.g., Salsify, Syndigo, Profitero, Stackline, Walmart Retail Link) to publish content and monitor share of search, content quality scores, and competitor listings. Proficient with Microsoft Excel for auditing massive catalog files (e.g., utilizing VLOOKUP/XLOOKUP and pivot tables) and tracking digital shelf performance data. Bachelor’s degree in Business, Marketing, Information Systems, or a related field preferred. Additional Information BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives: FIRST Robotics (For Inspiration and Recognition of Science and Technology) AWIM (A World In Motion) Equal Opportunity Employer, including disability/veterans. Thanks to the work of every associate, Bosch has been recognized for award-winning culture by the following organizations: Bosch Power Tools was recognized as one of Newsweek’s America’s Greatest Workplaces in Manufacturing 2025 Forbes’ America’s Best Employers for New Grads 2025 Great Place to Work™ Certified, 2026 Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available. The U.S. base salary range for this full-time position is $85,000 - $110,000. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plan with an attractive employer match; wellness programs; life insurance; short and long term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses. Learn more about our full benefits offerings by visiting: https://www.myboschbenefits.com/public/welcome. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits. Salary estimates published on online job boards, rather than the Bosch US Careers Page, may not be a true representation of the actual pay range offered for this position. Want a closer look at life at Bosch? Follow our social channels and see what it’s like to work here: Instagram Facebook LinkedIn YouTube TikTok By submitting an application for employment with Bosch, you represent and warrant that: (a) the work product and materials you submit are your own and reflect your personal experience, skills and qualifications; and (b) you have not used artificial intelligence or automated tools to generate, alter, or enhance application materials or responses in a manner that misrepresents your identity, authorship, experience, capabilities or qualifications. Location W Central Rd, Mt Prospect, IL 60056, USA