(Founding) Solutions Engineer

Description: Serve as the technical partner to Account Executives from initial contact to go-live. Conduct integration workshops with customer engineering teams. Scope customer needs for successful integration and find efficient solutions. Demonstrate Duna's capabilities and address technical inquiries regarding API, webhooks, and data models. Act as a liaison between customers and engineers to maintain focus on platform development. Provide customer feedback to product and engineering teams to enhance documentation. Requirements: Previous experience as a solutions engineer, solutions architect, integration engineer, or similar role. Proficient in writing integrations, with a strong understanding of APIs, webhooks, and system mapping. Ability to engage and lead discussions with senior engineers. Commitment to both platform functionality and customer success. Comfortable managing multiple customers and workstreams simultaneously. Willingness to travel regularly for customer meetings. Fluent in English; additional languages are a plus. Bonus: Experience in payments, identity verification, fraud, or integration-heavy products like CRMs. Benefits: Remote-first work environment with a focus on building a transparent and ambitious culture. Opportunity to work with a fast-moving team of builders and contribute to innovative solutions.