Remote opportunity•Posted 10/7/2026, 8:50:44 PM
S
Sourcefit
Air Freight Coordinator
Remote•Remote
Full-timeRemoteremotejobsorg
Generalremotejobs.org
About this role
Job Overview We are looking for an experienced Air Freight Coordinator to support day-to-day air freight import operations for a UK-based freight forwarding business. The role is customer-facing and supplier-facing, with responsibility for managing shipments from pre-alert through customs clearance and final delivery. The successful candidate will communicate directly with customers, airlines, overseas agents, customs brokers, and hauliers while proactively managing shipment updates, exceptions, and delays. The ideal candidate has genuine freight forwarding experience, strong communication skills, and the ability to independently manage air freight import shipments from start to finish. Job Details:
- Work set up:Work-from-Home
- Schedule:Monday to Friday | 8:30 AM to 5:30 PM UK Time | 3:30 PM to 12:30 AM Manila Time
- Holiday:Will follow UK holidays Responsibilities:
- Handle day-to-day air freight import operations.
- Manage shipments from pre-alert through customs clearance and final delivery.
- Receive and review shipment pre-alerts and ensure all required documentation is complete.
- Follow up with overseas agents and suppliers for missing or incomplete documentation.
- Coordinate customs clearance, airline collections, haulage, and final delivery arrangements.
- Communicate directly with customers by phone and email regarding shipment status, delivery arrangements, and enquiries.
- Liaise with airlines, overseas agents, customs brokers, hauliers, and other suppliers.
- Prepare and check shipping and customs documentation as required.
- Provide accurate and competitive quotations to customers and partner agents.
- Proactively monitor shipments and provide regular customer updates throughout the shipment lifecycle.
- Take ownership of service issues, exceptions, and delays and resolve them where possible.
- Maintain accurate shipment and customer records within the transport management system.
- Build strong working relationships with customers, suppliers, and international partners.
- Provide a high level of customer service and represent the business professionally at all times. Qualifications:
Posting details
Remote
Yes
Employment type
Full-time
Workplace type
Remote
Source
remotejobsorg
First seen
10/8/2026, 2:10:29 AM
Last seen
10/8/2026, 2:10:29 AM