Quality Operations Coordinator

WelbeHealth is a value-based healthcare organization that’s transforming the future of senior care by providing an all-inclusive care option to our most vulnerable senior population. We step in as the care provider and care planner that work to keep our participants within their communities, out of institutions, and cared for like family, all while receiving the healthcare and social services needed to thrive. Under the supervision of the Quality Operations Supervisor, the Quality Operations Coordinator (QOC) will be responsible for delivering excellent support and service to our PACE market operations through a process of record review to ensure a complete and accurate participant medical record. Responsibilities will include collecting data, auditing participant electronic health records by utilizing comprehensive tools specific to the area of quality improvement, complete reporting and confirming all regulatory required elements. This role collaborates effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission. This role is different because the Quality Operations Coordinator at WelbeHealth: Plays a direct role in the quality and accuracy of participant care, ensuring medical records are complete, accurate, timely, and compliant with regulatory requirements. Your work helps identify gaps in documentation and supports our care teams in maintaining the highest standards of quality for our participants. Combines quality auditing with meaningful process improvement, giving you the opportunity to identify trends and deficiencies, investigate root causes, and collaborate with clinical and operational teams to strengthen processes, improve documentation, and support regulatory readiness across the PACE organization. We care about our team members. That’s why we offer: Medical insurance coverage (Medical, Dental, Vision) Work/life balance