Title Express Processor

Remote•Remote

Full-timeRemoteUSD 20.26 - 22.84remotejobsorg

Customer Supportremotejobs.orgbenefits

About this role

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Title Express Processor is responsible for assisting auto insurance companies with procurement of vehicle titles, title paperwork, and working with financial institutions and vehicle owners.

Call queue (ability to answer basic TE questions, give claim updates and direct caller to correct party/team if applicable
Total Loss Packets (create and send all documents required per state guidelines)
Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title)
Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them)
Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed
Follow-up calls to Lien Holders (for documents listed above in the initial call)
Will send out revised packets to the owners/insureds as needed
Will be held to the internal cycle times and other auditable criteria
Mail Approvals -Reviewing all mail to ensure that documents are compliant per State guidelines
Launch the "Okay to Pay" the owner/insured to the Insurance company after final review of file for compliance
Will monitor and work a shared inbox to ensure the tasks and directives are addressed and completed per company policy, timelines, and contractual obligation.
Other tasks as assigned by management Requirements
1 year of office customer service experience
Education: HS degree
Must live in the United States
Proficient in basic office equipment and with Microsoft products
Ability to identify/analyze vehicle title documents within company and State guidelines

Posting details

Remote

Yes

Employment type

Full-time

Workplace type

Remote

Source

remotejobsorg

First seen

8/24/2026, 2:10:25 AM

Last seen

8/24/2026, 2:10:25 AM