DigitalGenius
Solutions Engineer
About this role
Description: Work in post-sales to design, implement, and optimize AI-driven customer service solutions. Act as the technical owner of customer implementations, ensuring scalability, security, and performance. Requirements: AI-first mindset with experience in LLMs and automation tools. Strong API and integration experience, including Postman and JSON. Proficient in Python for writing and shipping code. Excellent communication skills for explaining technical concepts to non-technical stakeholders. Strong organizational and project management skills. Benefits: Competitive salary and generous vacation time (25 days + bank holidays). Monthly fitness stipend of $210 and ongoing mental health support. Learning budget for courses, books, and conferences. Environment that fosters skill development without bureaucracy.