Customer Sales Representative – Telemedicine (Part-Time)

Location: Mexico Customer Sales Representative – Telemedicine (Part-Time) About Zappy Zappy is a modern BPO partner supporting high-growth healthcare and telemedicine practices. We provide skilled sales and operational professionals who integrate seamlessly into our clients’ teams. We are currently hiring on behalf of a cash-based telemedicine medical practice specializing in hormone health, medical weight loss, and longevity optimization. The patient population is primarily women. Position Overview We are seeking a confident, results-driven Customer Sales Representative to conduct scheduled 15-minute discovery calls with prospective patients. This role is critical to practice growth. Your primary objective is to convert qualified prospects into booked initial consultations with a medical provider. This is a part-time role based on appointment volume/bookings. Fluent, natural-sounding English is required. The candidate must sound credible, professional, and fully integrated with the practice. Key Responsibilities Conduct scheduled 15-minute discovery calls with prospective patients Build rapport quickly and create a warm, trustworthy experience Identify patient concerns, goals, and readiness Clearly explain the practice model, assessment process, and ongoing care Confidently discuss pricing Handle objections professionally Utilize strong closing techniques to secure bookings Document call notes and outcomes accurately Meet or exceed conversion goals Required Qualifications Proven experience in sales, appointment setting, or closing Strong experience conducting short discovery calls (required) Demonstrated closing ability Fluent, professional-level English Ability to sound confident, credible, and polished Comfortable discussing health-related topics Organized and detail-oriented Preferred Qualifications Experience in healthcare, telemedicine, medical aesthetics, wellness, or women-focused services Experience in female-centric sales environments Background in high-ticket or consultation-based sales Ideal Candidate You are: Personable and empathetic Confident without being pushy Skilled at objection handling Motivated by performance metrics Comfortable discussing pricing transparently Reliable and polished on the phone Performance Metrics Discovery call conversion rate Number of initial consultations booked Call quality and patient feedback Position Details Part-time (based on appointment volume) Remote Performance-based compensation structure available Opportunity to grow with a scaling telemedicine practice