Senior Business Data Analyst (Contact Center Analyst)

Description: Support and deliver analyses for contact center consulting, focusing on healthcare clients. Drive strategic thinking and insights on contact center operations and sales. Requirements: 5+ years of experience in contact center analytics. Proficiency in SQL and experience with large-scale customer databases. Strong analytical skills to interpret data and provide strategic recommendations. Knowledge of statistical concepts and proficiency in Excel and PowerPoint. Benefits: Opportunity to work with Fortune 500 clients. Contribute to a diverse and inclusive workplace recognized as a Great Place To Work.