Site Reliability Engineer

Chess.com was founded in 2005, and one of the biggest chess platforms in the world with millions of active players. Our mission is to make chess accessible to everyone and to help players learn, play, grow, and connect around the world. We are 100% remote (work from anywhere!). We’re looking for a Site Reliability Engineer to help us build, operate, and scale Chess.com’s infrastructure as we continue through a large-scale hybrid cloud migration. Our teams design and run the systems that keep the platform fast, secure, and available for hundreds of millions of players. This is a global, remote-first role within the SRE team. You will play a key part in ensuring our systems are reliable, cost-effective, and ready to grow as the platform evolves. What You’ll Do Own and improve the reliability, scalability, and performance of Chess.com’s production systems across cloud and on-prem environments. Design, build, and maintain infrastructure automation, monitoring, and alerting systems that help us detect and resolve issues quickly. Lead incident response and on-call operations, including post-incident reviews and long-term fixes that prevent repeat failures. Partner with engineering teams to improve service reliability through SLOs, capacity planning, and performance engineering. Build and maintain tooling for deployments, CI/CD, observability, and infrastructure as code. Support a large-scale hybrid cloud migration by helping teams plan and execute safe, incremental moves from on-prem to cloud. Drive cost efficiency and performance optimization across cloud and infrastructure spend. What You Need Strong experience in site reliability, platform engineering, or infrastructure engineering, ideally in large-scale, high-traffic systems. Deep knowledge of cloud platforms (AWS, GCP, or similar), containerization (Kubernetes, Docker), and infrastructure as code (Terraform or similar). Experience with monitoring, logging, and observability tools such as Prometheus, Grafana, Datadog, or similar. Solid understanding of networking, Linux systems, and distributed systems. Strong scripting and automation skills in Python, Go, or Bash. Experience with CI/CD pipelines and deployment automation. Excellent communication skills and the ability to collaborate effectively in a remote-first, async environment. Why Join Chess.com? Be part of a mission-driven company with a passionate global community. Work 100% remotely from anywhere in the world. Join a small, focused SRE team where your work has a direct impact on the experience of millions of players. Competitive salary and equity. Flexible work hours and a strong focus on work-life balance. Opportunity to grow and learn in a fast-moving, innovative environment. We also have a generous benefits package, which includes: Unlimited PTO (we require you to take at least 2 weeks off a year) Quarterly profit-sharing bonus Competitive annual salary Comprehensive private health insurance Annual education budget for professional development Free Chess.com Diamond membership Monthly wellness reimbursement Biannual company-wide meetups Home office equipment budget Paid parental leave Stocked fridge snacks, if located in one of our offices Chess.com is an Equal Opportunity Employer.