Kyndryl
Mainframe Automation Support (Hortolândia/SP)
About this role
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Administer and support mainframe automation tools such as IBM System Automation, NetView, OPS/MVS, AutoOPERATOR, CA OPS/MVS, or equivalent products. Monitor automation environments and ensure automated processes execute successfully. Design, develop, maintain, and enhance automation policies, rules, procedures, and workflows. Troubleshoot and resolve automation-related incidents, alerts, and system failures. Perform root cause analysis and implement preventive measures to reduce recurring issues. Support software installations, upgrades, maintenance, and patching activities. Collaborate with systems programming teams on z/OS, JES2, CICS, IMS, DB2, and storage-related automation requirements. Maintain operational documentation, standards, and runbooks. Participate in disaster recovery planning, testing, and implementation activities. Provide on-call support for critical production environments as required. Identify opportunities to improve operational efficiency through automation and process optimization. Ensure compliance with organizational security, audit, and change management requirements. Workplace: Hortolândia/SP (Hybrid model) Working hours: From 9:00 AM to 6:00 PM