Technical Product Director

Location: United States Technical Product Director What you will be doing: The Product Director (PD) is responsible for either a specific larger product line or several smaller product lines, is the internal representative for the “Voice of the Customer” while externally is the “Face of the Product”. The PD must ensure the needs of the customer are represented and incorporated into products while keeping product direction aligned with Corporate and Business needs and strategic plans. Proactively anticipates customer and business needs and incorporates those needs into proper product plans. The PD handles a scope of responsibilities that span product strategy and vision via product marketing and customer interaction to be the ultimate product champion and owner. As the product owner, the PD is accountable for ensuring that output from the various internal support groups meet the market requirements first set forth from product management. This position will maintain a very tight unified relationship with the associated Technical Product Director and close collaborative relationships with internal groups such as National directors, marketing, sales and education, training and support • Product Strategies • Business Development • Product Management Key Responsibilities Product Strategy & Management – 70% Serve as the product owner and champion for a larger product line or several smaller product lines, and be accountable for product strategy, vision, and roadmap. Represent the “Voice of the Customer” internally, making sure customer needs are captured and built into product requirements and plans. Serve as the “Face of the Product” externally, engaging with customers and stakeholders to communicate product direction and value. Proactively anticipate customer and business needs and translate them into product plans and priorities. Keep product direction aligned with corporate and business strategic plans and objectives. Define market requirements and make sure output from internal support groups meets those requirements. Maintain a closely unified partnership with the associated Technical Product Director to coordinate product strategy and delivery. Collaborate with National Directors, marketing, sales, education, training, and support teams to drive product positioning, launch readiness, and adoption. Lead product marketing and customer interaction activities that support product strategy and business development goals. Identify and facilitate process improvements. Staff Leadership – 30% Directly manages and leads Technical Product Managers, Portfolio Business Analyst, System Analyst and potentially other ancillary staffing. Hiring of staff Develop appropriate performance review objective Provide day-to-day coaching and assist staff with individual development planning Conduct annual performance reviews Resolve employee relations issues as needed Determine and allocate necessary resources to implement projects Assist staff in meeting deliverables Communicate and interpret organizations policies Facilitate team meetings to ensure staff is educated and up to date on latest issues ​Required Qualifications Work Experience: Years of Applicable Experience