Senior DevOps Engineer

About Us: WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 13 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last. Learn more about us at www.webengage.com Responsibilities : Design and implement high-scale and secure infrastructure. Plan and own your slice of the infrastructure roadmap. Enhance security practices around everything infrastructure. Drive organization-wide infosec and compliance programs like ISO, SOC2, etc. Review operational efficiency of infrastructure and research ways to make it better. Design and operate robust scaling of distributed technologies. Research and implement innovative methods for reducing cloud costs. Boost platform reliability by setting up platforms like CI/CD, centralized logging monitoring, observability, and more. Automate robust provisioning of the entire infrastructure. Design and perform dry-runs of BCP and DR practices. Monitor critical metrics and help reduce reaction time to incidents. Measure system resilience and track performance and availability SLAs. Requirements: B.E/B.Tech in Computer Science or a related engineering/science field 1