Junior Technical Analyst

The Technical Analyst operates as a liaison between development, operations and additional staff to research and solve application maintenance requests. Technical Analysts are curious, resourceful problem-solvers who love diving into code, troubleshooting complex issues, and taking on technical challenges within a SaaS environment. The working schedule for this role is between 14:00 – 22:00 EEST. This is a remote role across Romania. Responsibilities Liaise with Services, Product, and Support to investigate production issues/requests, with daily use of Python, SQL, Django and PostgreSQL Propose and implement short term solutions for applications when applicable Take ownership of production issues and drive escalations Research and resolve issues using critical and logical thinking, ensuring financial data integrity and accuracy Write, execute, and validate Python-based scripts for data changes and bulk data corrections in a production environment Manage priorities through ticketing system Support technical customer implementations involving sensitive financial data Assist in documentation of technical work instruction Recommend continuous improvement of operational and technical efficiencies Coordinate with Engineering and Product teams on future enhancements and capabilities Ability to understand Suvoda products, technical capabilities, and custom solutions Support application server management, deployment, and troubleshooting of lower and production environments Perform other duties, assignments, and/or special projects as time or circumstances necessitate Requirements Bachelor’s degree in Computer Science Between 1-2 years of experience in a similar technical role (writing python scripts, working with Sql and Django) Knowledge of SQL scripting and databases Linux/Unix and Bash scripting experience is preferred JavaScript or Typescript experience is a plus Ability to read and analyze application logs Version control experience (e.g: git) Open source software/web application development experience is a plus Highly collaborative team player Experience working in a fast-paced technical support-oriented role Ability to communicate effectively with team members and management Prioritisation of security and privacy Self-starter with the ability to independently manage time and priorities while meeting deadlines Sharp troubleshooting, problem solving, and analytical abilities Attention to detail Experience with configuring and populating a knowledge base tool is a plus Willingness to explore new technologies Experience supporting technologies in the Financial or Clinical Trial space preferred Experience with OWASP security best practices is a plus