Software Engineer, Workforce Operations

Description: Assembled helps companies scale customer support through AI and workforce management tools. The Workforce Operations team is developing AI agents to automate real-time support management, enhancing operational efficiency. Requirements: 2+ years of experience in building software products. Proven track record of shipping products end-to-end, with an understanding of product and technical tradeoffs. Strong generalist skills, able to work across the tech stack and adapt quickly. Ability to turn ambiguity into functional software solutions. Focus on system reliability and real-world behavior of software. Strong product judgment and attention to detail. Benefits: Opportunity to work on innovative AI-driven projects in a mature product environment. Inclusive workplace culture that values diverse perspectives and encourages impactful contributions.