Director, Engineering - Care

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals. About the Role: Hims & Hers is on a mission to empower people to live healthier lives. The Care engineering team builds provider- and support-agent-facing web applications and the backend platforms behind our integrated Care Platform and pharmacy operations. You’ll help build the next generation of tools for a modern, patient-centric model of healthcare. As Director of Engineering for Care, you’ll own engineering strategy and delivery for the clinician and patient experience, from intake and consultation through prescription. You’ll lead the team building clinical systems where speed has to coexist with patient safety, regulatory compliance, and auditability. You’ll partner with product, design, data, clinical, pharmacy, and operations leaders, set the multi-year technical and organizational strategy, and develop the engineering leaders who will carry it forward. You Will: • Own technical vision, architecture, and delivery for Care, including intake, consultation, clinician workflows, prescribing, care-team and support tooling, and the handoff to pharmacy. • Define and deliver the engineering roadmap with product and design, balancing innovation, reliability, scalability, and quality. • Lead the shift to a durable domain model with clear boundaries and enforced contracts, moving teams off direct cross-domain database access and toward APIs and published events. • Ensure the platform meets requirements for patient safety, clinical guardrails, security, privacy (HIPAA), and state and federal regulation, including controlled-substance prescribing. • Set and hold reliability standards (SLOs, incident response) for patient-critical flows. • Lead the transition to an AI-first engineering culture, with AI-assisted development, review, and spec-driven workflows backed by measurable goals. • Build and mentor engineering managers and technical leaders, with a focus on succession planning and a strong technical bench. • Own staffing and organizational strategy, including hiring, headcount planning, and team structure as the domain evolves. • Drive alignment across teams and partners, managing trade-offs between speed, technical debt, and innovation. • Represent engineering in executive forums, translating strategy, status, and risk for senior stakeholders. You Have: • 12+ years in software engineering, including 5+ years managing managers or multiple teams in high-growth environments. • A track record building and operating systems that handle clinical or other regulated health data, with working knowledge of HIPAA and compliance-driven design. • Experience owning end-to-end user experiences with cross-functional product engineering teams. • Strong grounding in modern service architectures (Spring Boot, Kotlin, PostgreSQL) and the judgment to guide design decisions in depth. • Experience integrating third-party health and pharmacy systems, such as labs, e-prescribing networks, and pharmacy platforms. • Ability to define and execute technical roadmaps tied to product vision and business outcomes. • Strong communication skills and executive presence, translating between technical, clinical, and business stakeholders. • A demonstrated ability to recruit, develop, and retain high-performing engineering talent. • Comfort making risk trade-offs where patient safety and speed conflict. Preferred: experience in telehealth, digital health, or other regulated clinical environments. Our Benefits (there are more but here are some highlights): • Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • 401k benefits with employer matching contribution • Offsite team retreats We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you’re excited about this role, we encourage you to apply—even if you’re not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.