Senior Software Engineer

Description: Design and build features across Customer service workflows, including case and work order management and guided agent experiences. Own complex components end to end, collaborating with product, design, and platform teams to enhance customer-facing processes with AI. Requirements: 5+ years of software engineering experience with a record of technical direction. Proficient in AI coding assistants, LLM APIs, and system design across front-end and server-side. Experience with Java, JavaScript/TypeScript, React, and automated testing frameworks. Bachelor's degree in CS, software engineering, or related field, or equivalent experience. Benefits: Competitive base pay of $143,200 - $243,400, plus equity and variable compensation. Comprehensive health plans, 401(k) with company match, flexible time away, and family leave programs.