System Architect

Description HEY THERE! We are Mercedes-Benz.io. Our mission is to ignite and build digital solutions for Mercedes-Benz by bringing together a tribe of digital enthusiasts who drive the digital future of mobility. We believe flexibility and collaboration go hand in hand. With offices in Lisbon and Braga, we offer a flexible hybrid setup, with an average of one day per week in the office . This allows for meaningful in-person collaboration while maintaining the flexibility to work in a way that best supports you and your team. We do not care about your shoes, as long as you bring the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitise for the sake of being digital, but to create real value. We reflect, challenge the status quo, and stand up for each other. This is why we hire people who want to make an impact. ABOUT THE ROLE As a System Architect, you will play a key role in shaping our internal platform strategy, driving architectural excellence, and enabling engineering teams through modern cloud-native solutions. IN THIS ROLE YOU WILL Define and evolve the architecture vision for cloud platforms and internal developer services running on AWS. Lead the design, implementation, and continuous improvement of scalable, resilient, and highly available platform solutions. Drive platform reliability initiatives, ensuring operational excellence through architecture reviews, technical standards, and best practices. Collaborate with engineering teams to understand developer pain points and improve internal tooling and Developer Experience (DevEx). Guide the adoption and operation of containerised and serverless workloads using Amazon EKS, ECS, and AWS Lambda. Establish and continuously improve observability standards including monitoring, logging, alerting, incident management, and service reliability objectives. Partner closely with Security, Risk, and Compliance teams to ensure platform solutions meet security and regulatory requirements. Support multiple product engineering teams by providing architectural guidance, technical mentoring, and hands-on problem-solving. Drive operational excellence through incident reviews, resilience initiatives, and continuous improvement practices. Contribute to Agile delivery processes, including sprint planning, technical discovery, architectural reviews, and technical leadership activities. Requirements TO SUCCEED YOU NEED 6+ years of experience in software engineering, platform engineering, cloud infrastructure, or related technical fields. 3+ years of experience in a technical leadership, solution architecture, or tech lead role. Strong hands-on experience with AWS cloud services and cloud-native architecture patterns. Deep expertise with containerisation and orchestration technologies including Kubernetes (Amazon EKS), ECS, Docker, and AWS Lambda. Proven experience designing and operating highly available, secure, and resilient systems at scale. Strong understanding of observability practices, including monitoring, logging, alerting, SLOs, SLAs, and incident management. Hands-on experience with platforms such as Datadog or comparable observability solutions. Experience collaborating with Security, Risk, and Compliance teams in enterprise environments. Demonstrated ability to define technical strategy and translate it into actionable roadmaps. Experience conducting user research, stakeholder interviews, or developer feedback sessions to improve platform adoption and developer experience. Strong communication and stakeholder management skills, with the ability to influence technical and non-technical audiences. Experience working in Agile environments and leading cross-functional technical initiatives. THERE WILL BE BIG SMILES IF YOU HAVE Experience supporting multiple autonomous engineering teams in a complex enterprise organisation. Previous experience building or evolving Internal Developer Platforms (IDPs). Strong understanding of Developer Experience (DevEx) principles and platform product management. Experience facilitating blameless post-mortems and implementing long-term reliability improvements. AWS certifications such as AWS Solutions Architect, AWS DevOps Engineer, or similar certifications. YOU WILL BE HAPPY WITH Flexible hybrid work model Open source software No top‑down hierarchy. We trust in your self‑organization Colleagues who are smart, driven, and collaborative An open‑minded and informal culture backed by a global brand Health insurance and life insurance Proactive self‑development through international trainings and conferences Brand Connection perks Much more cool stuff THIS IS WHAT OUR PROCESS LOOKS LIKE Screening Call with our recruiter Take home challenge (if applicable) Technical Interview Culture Interview Offer WHAT YOU’LL NEED TO KNOW ABOUT US Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions. We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language. Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products. Please send your resumé in English and PDF.