Software Development Engineer - Customer Experience (L1)

Description: Join Zinier's global 24/7 Support Engineering team as a Software Development Engineer focused on customer experience. Provide high-impact technical support across the Zinier platform, engaging directly with customers and solving complex issues. Requirements: Bachelor's degree in a relevant field with 2+ years of experience in JavaScript development, Solutions development, or related roles. Proficiency in JavaScript, JSON, HTML, CSS, and familiarity with SQL, REST APIs, and log analysis. Excellent communication skills and a customer-first orientation; willingness to work shifts and on-call rotations. Benefits: Opportunity to influence product development while working closely with Solution Architects. Exposure to the full tech stack, from backend services to front-end interfaces and mobile UI development. Career progression opportunities to senior technical roles or customer success positions.