Key Relationships Officer (Remote, Northeast)

Main areas of focus: Stewarding existing major donors and building meaningful relationships to curate a portfolio of engaged and inspired charity: water donors Location : Northeast area preferred Eligibility: At this time, we are only considering candidates who are eligible to work in the United States without the need of company sponsorship now or in the future. JOB HIGHLIGHT You’ll build relationships with our supporters to curate a portfolio of engaged, inspired charity: water donors. JOB SUMMARY As a Key Relationships Officer, you’ll be responsible for cultivating, pitching, and stewarding both existing and prospective donors. You’ll spend most of your time building meaningful relationships by visiting supporters both virtually and in person, communicating organizational priorities and donor impact, and growing their giving over time. You’ll report to the Director of Key Relationships and work closely with other members of the Key Relationships team and the wider organization to directly contribute to revenue targets and the organization’s bottom line. YOU’LL BE RESPONSIBLE FOR… Working towards a collective Key Relationships department goal of $45M in FY27 Managing a robust portfolio of major gift supporters capable of donating $10K+ annually and raising $1-3M in total annual revenue once fully onboarded Cultivating long-term relationships with individuals and families, encouraging participation at increased levels, involving their networks, and optimizing their lifetime value Visiting regularly, both in person and virtually, with donors throughout your assigned region Developing a metrics-driven strategy for your portfolio and keeping your CRM records up-to-date Innovating ways to show donors the return on their investment and finding creative avenues to show our appreciation Coordinating and hosting regional events where the charity: water story can be shared, working to turn the excitement of every guest into an opportunity to support our mission Becoming an expert on charity: water’s programmatic work and staying up to date on international Water, Sanitation & Hygiene (WASH) issues as a whole YOU MUST HAVE… A bachelor’s degree 5-7 years of frontline fundraising experience and a proven track record of closing gifts of $10,000+ A passion for charity: water’s mission that invigorates and excites the people you share it with Outstanding written and verbal communication skills; you are articulate and persuasive Well-honed relationship-building skills and the ability to connect with all types of people Drive and sophistication; you are excited by the opportunity to help shape the future of the development department and the organization as a whole A team-oriented mentality, enthusiastic work ethic, and openness to continually improve Highly developed interpersonal skills and strong EQ The ability to travel within the U.S. regularly IT’S AN ADDED PLUS IF YOU HAVE… Proficiency with Salesforce as a CRM tool Experience successfully planning and executing large and small-scale events Familiarity working cross-departmentally with creative, design, and event teams YOU’LL BE SUCCESSFUL IF… You’re uniquely people-oriented You’re more than capable of cultivating productive relationships. Working with Fortune 500 CEOs, philanthropists, influencers, and people from a wide range of backgrounds doesn’t intimidate you but excites you. You thrive on building and developing these relationships with emotional intelligence, maturity, and professionalism. You have a strong track record You have a history of participating in successful fundraising initiatives with measurable results that have impacted the bottom line. You’re driven, organized, and detail-oriented You’re a self-starter capable of working independently. You prioritize well and are able to manage important projects, schedules, and communications in an orderly fashion. You understand the value of our supporters You make everyone feel special. You’re able to get anyone excited about what we do through articulate storytelling and you’re passionate about giving every person who interacts with charity: water an unforgettable experience. You take an innovative approach You’re familiar with the tried and true ways of fundraising but stay on top of the new trends and are open to new ways of doing things. KEY RELATIONSHIPS The Key Relationships team cultivates lasting and meaningful relationships with our most generous supporters. They work directly with our community to engage and steward donors who either sponsor an entire water project or join the group of constituents who cover our operational costs. This charismatic group spreads our mission and is often the face of our organization. HIRING TIMELINE This role was posted on October 22, 2026 and will remain open for approximately 90 days. SALARY RANGE This is an exempt role with a range of $85,500 - $92,000 a year. BENEFITS & PERKS Unlimited PTO Summer Fridays 6-week paid sabbatical leave after 5 years of employment Annual bonus potential through The Pool 401k plan + employer match Medical covered at 85% + Dental/Vision contributions FSA + dependent day care FSA Employer-paid life insurance, STD, LTD 16-week paid maternity and paternity leave for new parents Stipends for Home office, Professional Development, and a You-do-You Perk TSA Pre-check reimbursement Flexible working hours; team members are expected to be online 10am