Product Solution Engineer

Description: Join HighLevel as a Product Solution Engineer I to enhance customer experiences and resolve technical issues. Bridge the gap between development and support teams, ensuring seamless issue resolution. Requirements: Bachelor's degree in Computer Science, IT, Engineering, or equivalent experience. 2–4 years in Technical Support, Product Support, or Solutions Engineering. Strong troubleshooting skills and experience with APIs, SQL, and web technologies. Excellent communication and documentation skills. Ability to analyze support data and manage multiple priorities. Benefits: Work in a global, remote-first organization with over 2,000 team members. Opportunity to drive continuous improvements and engage directly with customers.