Senior Product Designer

Location: Canada; United States What Makes Us Stand Out: Granum is the leading software company devoted to serving landscapers and arborists across North America, providing intuitive, industry-specific solutions designed to help them improve and grow their businesses while impressing their customers. Granum brings together three of the most trusted software names in the industry — LMN, SingleOps, and Greenius — into one powerful software ecosystem. More than just a software company, Granum works alongside its clients to implement systems for estimating, scheduling, crew training, invoicing, and payments, blending technology with hands-on onboarding and human support. The company's mission is to help industry professionals unlock their potential and achieve their most important goals, all united by the belief that its clients’ success is not just a milestone, but a shared mission. As a team, we’re on a mission to reshape an age-old industry, and we’re looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values: We Before Me, Bias to Act, The Extra 1%, Accountable to Outcomes, Unconditional Transparency, and Forgiveness . If this resonates with you, we’d love to meet you and explore how you can help us build the future of the green industry! Our culture and growth has been recognized with multiple awards, it’s a great time to join! Comparably 2024 #23/100 Best (small/ medium sized companies) Leadership Teams Comparably 2024 #63/75 (small/ medium sized companies) Happiest Employees #9 Atlanta Business Chronicle's 2024 Best Places to Work (Our second year in a row!) #6 of Built In’s 2024 Best Places to Work: Top 50 start-ups in Atlanta (Our second year in a row!) Inc Magazine’s 2023 Best Places to Work Inc. 5000: #131 of 2024 Southeast Regional America’s Fastest Growing Companies . (Our third year in a row!) Inc 5000 America's fastest-growing private companies (Our third year in a row!) Certified Great Place to Work Canada 2024 The reason behind the role We're looking for a Senior Product Designer to help shape the next chapter of our design practice and a core area of our platform. We're moving from software that records what happened to software that acts on our customers' behalf, and design is at the center of that shift. This is a rare opportunity to help design "how we design" in a world of AI product features, agentic experiences, and AI-assisted building. Our product development org is growing, with a mandate to build an industry-leading product, and we're at a pivotal moment for the kind of strategic work a strong designer will love. This role is ideal for someone who is a problem solver, thinks in systems, and believes design is a tool for unlocking better business outcomes. You'll work closely with product and engineering partners, champion our customers, and raise the bar for how design shows up in every part of the product. You'll be comfortable with AI and technical systems, and you'll use both to move faster: prototyping with AI tools, working through tradeoffs with engineers, and shipping ideas instead of just specifying them. You stay accountable for every decision and every output. The tools are powerful, but your judgment and your understanding of our customers are what make the work good. You will… Join a small but mighty team of passionate designers grounded in feedback, transparency, and craft Own problems from framing through to shipped solution, working with PMs, engineers, and fellow designers to craft elegant user experiences Design intuitive, high-impact solutions that make complex workflows feel simple for both field and office crews as well as their clients Design agentic experiences where customers tell us what they need and the software does the work, with the right visibility and confirmation along the way Use AI tools to prototype, test, and ship ideas quickly, and share what works so the whole team gets faster Meet with customers at their locations and on calls Contribute to the growth of our design system and design ops foundation, helping us scale consistent, accessible experiences across multiple platforms and brands Build products for the SMB customer; a mashup of the visual design craft of B2C and the strategic workflow needs of enterprise Required 4+ years working as a product designer at a SaaS company, with a track record of shipping Strong UX fundamentals: user flows, interaction design, and untangling complex workflows Hands-on AI fluency. You use tools like Claude and Cursor in your real workflow, and you can speak credibly about where AI helps, where it hurts, and how you validate what it produces Technical comfort. You understand how the pieces of a system fit together, reason about implementation tradeoffs, and can build working prototypes A portfolio that demonstrates thoughtful, outcome-driven work across multiple user flows, all wrapped in strong UI sensibilities Deep-rooted curiosity and user empathy, with excellent communication and storytelling skills Proficient in Figma and confident working with component libraries Preferred Experience designing AI-powered or agentic product experiences Design systems experience (bonus points for contributing to or building one) A track record of improving team quality through critique, structure, or process Compensation: Canada-based candidates: CAD 140,000