ServiceNow
Principal Machine Learning Engineer
About this role
Description: Define and build cloud-native infrastructure for ServiceNow's Agentic AI and conversational experiences. Drive architecture and technical strategy across multiple engineering organizations while solving complex platform challenges. Requirements: 15+ years of experience in large-scale distributed systems, cloud platforms, or enterprise SaaS products. Deep expertise in Java, Go, Python, or similar programming languages. Proven experience with scalable cloud-native architectures and Kubernetes. Strong understanding of distributed systems principles and experience with AWS, Azure, or Google Cloud. Expertise in CI/CD, infrastructure automation, and strong software engineering fundamentals. Experience leading technical strategy across organizations without direct authority. Benefits: Base pay range of $240,100 - $420,200, plus equity and variable compensation. Comprehensive health plans, 401(k) with company match, flexible time away, and family leave programs.