Data and Analytics Lead

Description: Lead the development of the CX data and analytics function at Polymarket, defining key metrics and creating a single source of truth. Build data models, diagnose contact rate spikes, and deliver actionable insights to CX leadership. Requirements: 6+ years in analytics or data science, with at least 2 years in a leadership role. Expert in SQL, hands-on dbt experience, and proficiency in a modern BI tool (e.g., Looker, Tableau). Proven experience in building analytics functions from scratch and familiarity with customer support data. Strong data storytelling skills for executive audiences and ability to collaborate with engineering teams. (Plus) Experience with NLP or LLM approaches and background in fintech or trading platforms. Benefits: Competitive salary range of $250,000 to $275,000 plus equity. Unlimited PTO and full health, vision, and dental coverage. 401k match and hardware setup including a new MacBook Pro and accessories.