Principal Solution Architect, ITSM

Description: Principal Solution Architect responsible for consulting on ServiceNow's Technology Workflow solutions to drive customer business outcomes. Engage in pre-sales activities, lead project teams, and provide architectural guidance and business acumen. Requirements: Minimum 8 years of consultation/configuration experience with complex technologies, including 5 years with ServiceNow Technology Workflow. Strong customer-centric mentality, ability to influence senior leaders, and experience in developing professional design documents. Required ServiceNow Certifications: Certified System Administrator and at least 2 Certified Implementation Specialist certifications (ITSM, ITOM). Desired: Certified Technical Architect within the first 365 days. Benefits: Opportunity to work in a flexible and inclusive environment. Engage in continuous improvement practices and mentor other team members.