Senior Platform Engineer, Infrastructure

Why is this role important to Field Nation? Embark on a groundbreaking role where you’ll redefine customer experience with our internal development platform and tooling. As Senior Platform Engineer, you’ll empower software engineers to effortlessly build, deploy, and troubleshoot cloud applications with default security, reliability, and scalability. Your expertise will help design, build, and support our platform engineering products. You’ll thrive on operational excellence and reducing toil. Beyond that, you’ll serve as a platform ambassador, collaborating across engineering teams to optimize usage and identify areas for continuous improvement. Join us in this dynamic position, where you will not just meet the status quo – you will set the bar higher and redefine it. What you’ll do: Actively contribute to defining, designing, building, and operating our internal developer platform and tools with a focus on enabling other engineering teams to focus on feature work in their products Serve as a leader and mentor on cloud architecture, infrastructure as code, monitoring and alerting, and other operational excellence areas Ensure the products we build exceed our customer’s expectations by Actively participate in on-call rotation for incident response during working hours for the platform and tools Build monitoring that alerts on symptoms rather than on outages Use metrics/data to improve our products continuously Ensure we have the right SLIs defined and measured, and continuously ensure we meet or exceed our SLOs Identify and implement improvements in the platform architecture and/or tools to reduce toil and/or improve resilience and scalability Use solid engineering practices to build long-term solutions to prevent issues from repeating Utilize chaos engineering practices to stress and validate that the right monitoring, resilience, and HA/DR commitments are being met What you’ll need: 5+ years of experience with CI/CD tools like GitOps, Ansible, Jenkins, Github, Gitlab, etc. (GitHub, GitHub Actions/Workflows preferred) 4+ years of hands-on experience in DevOps/DevSecOps/SRE 3+ years writing secure, scalable, and resilient infrastructure as code -preferably in Terraform - and using standard SDLC methodologies for building, testing, deploying, and supporting cloud infrastructure (preferably in AWS) 3+ years of experience with Kubernetes (preferably EKS) and Docker 3+ years of experience writing automation and tools using various scripting or programming languages 2+ or more years building, running, and operating cloud-native applications using Docker and one or more programming languages (NodeJS, PHP, or Go preferred) Very strong background and passion for building secure solutions Working knowledge of defining and managing SLIs and SLOs and methods for using error budgets to ensure SLOs are met Strong knowledge of the English language and clear and crisp communication - both verbal and written Solid emotional intelligence and ability to collaborate with others, especially under pressure Preferred Experience: Bachelor’s Degree in Software Engineering or related field or relevant work experience Previous experience building and operating an internal developer platform and tools Experience using tools such as Flux and Helm Broad working knowledge of AWS services such as EC2, MKS, RDS, and S3. Operational experience in networking, certificate management, DNS, content delivery networks, and Identity management Experience with observability tools, preferably Datadog Experience working in an agile development environment Working Hours: 1:00 PM