ReSource Pro
Pricing Operations Manager - Insurance
About this role
Come Join ReSource Pro! Your Role… ReSource Pro is seeking a Pricing Operation Manager of Insurance to build and integrate insurance capability businesses; the Pricing Specialist establishes a centralized pricing function to bring all acquired entities under one unified pricing framework. This role builds base pricing processes, standardizes governance, and creates the infrastructure for scalable, repeatable pricing decisions across the portfolio, ultimately laying the groundwork for digital and AI-enabled pricing. We hire the best because our service is only as good as the people delivering it. We’re committed to hiring individuals who engage in our amazing culture and embrace our Core Values: Commitment to Community, Teamwork, Passion for Excellence, Service-Centric, and Best Self. All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration. In this role, you will… Pricing Process Establishment & Integration Establish the base pricing process across all acquired organizations; assess current pricing practices, identify gaps, and drive standardization; build and maintain a pricing playbook (rate cards, margin thresholds, approval workflows, escalation protocols); onboard newly acquired businesses into the framework. Annual Pricing Process & Deal Governance Own the annual pricing anniversary cycle end-to-end, including the pricing model driving account-level rate decisions across Major, Medium, and Select segments; establish deal governance (approval workflows, override justification, audit trails); partner with Sales/CE, Finance, and Operations to align pricing with business strategy. Analytics, Reporting & Market Intelligence Build pricing dashboards and KPI reporting on margin health, pricing outcomes, and discount pool utilization; conduct ad-hoc pricing analysis; assess AI/automation impact on BPO pricing economics and conduct peer pricing reviews and competitive landscape tracking. Digital Pricing Enablement & Management Identify opportunities to bring automation into the pricing process, from automated rate recommendations to predictive margin modeling; evaluate and implement pricing tools (CPQ, enhancement tools) to move from manual to digital pricing workflows; own the ongoing maintenance and management of digital pricing workflows and tools once implemented, ensuring they remain accurate, functional, and adopted across the organization. What You Need to be Successful… Major: Finance, Business, Economics, or related field preferred 5–8+ years of relevant experience in pricing, commercial strategy, or deal pricing within the IT and ITES (IT-enabled services) Preferred: experience integrating pricing across acquired/multi-entity organizations; exposure to insurance industry operations (BPM, claims, underwriting support); experience with pricing tools/CPQ platforms; familiarity with AI/automation in pricing MS Office
- Word, Outlook, Access, and strong Excel skills Customer-centric mindset, enjoy providing a service and solving customer problems Your Compensation… Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position, and the salary range for most locations for this role is $130,000
- 135,000 annually. The salary range may vary based on experience and on the specific geographic location in which the candidate resides. Your Interview Process… To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom. The standard interview process includes: Behavioral interview with Talent Acquisition Online talent assessment Hiring Manager interview *Additional interview steps may be added depending on the position or if further evaluation is needed. Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process. About ReSource Pro: Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking to increase their productivity and profitability. With a global team of more than 10,000 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,800 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, proven business process management optimization and transformative data and technology solutions. For the 15th time since 2009, it was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US. Equal Employment Opportunity Policy ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. About ReSource Pro: Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation. Maintaining a 96%+ client retention rate for over a decade, ReSource Pro is the only firm serving the insurance industry to have earned a spot on the Inc. 5000 list 16 times—placing it among the top 0.02% of repeat honorees across all sectors in the Inc. list’s 40+ year history. Equal Employment Opportunity Policy ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.