Sr. Implementation Manager - Health Plans

At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. Visit h1.co to learn more about us. H1’s Customer Success team is focused on building deep relationships with existing customers as the point of contact throughout the entire customer journey, identifying and communicating ways our data delivers value to support their ongoing initiatives, and helping them realize value from the data within our solutions. WHAT YOU’LL DO AT H1 As a Sr. Implementation Manager, you will work directly with customers to deliver solutions that are transforming the healthcare landscape. You’ll sit at the intersection of Implementation, Customer Success, Product, and Engineering, ensuring customers experience smooth, high-quality delivery while driving operational excellence across the services organization. This is a hands-on leadership role combining project ownership, cross-functional coordination, and team advocacy, with meaningful visibility and impact. You will: