Email Security Support Engineer

Description: Join Check Point's Email Security Team as a Technical Support Engineer. Responsible for tracking and triaging customer support tickets, troubleshooting problems, and collaborating with software engineers. Focus on maintaining customer satisfaction and driving product improvements. Requirements: Experience in Python, Bash, and Powershell. Proficient in SQL and supporting SaaS-based products. Familiarity with ticket management systems (e.g., Jira, Zendesk). Strong problem-solving skills and ability to manage time effectively. Passionate about technology and IT security, with remote work capability. Preferred: Experience with email security, Microsoft Exchange, Active Directory, and related protocols. Benefits: Opportunity to work in a leading cybersecurity company recognized for its culture and innovation. 100% remote work flexibility.