Lead, Information Security

Who we are We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24 ⁄ 7 . Our global team works across different cultures and time zones, bringing our products to more than 7 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go! Your mission As an Information Security Expert, you are a senior individual contributor who sets direction and solves the hardest GRC problems in a regulated fintech environment. You shape our security governance strategy, ensure our control framework remains effective as the business scales, and act as a key advisor to security leadership and senior business stakeholders on risk and compliance decisions. You’ll lead complex, high-impact initiatives (multi-entity, multi-region, regulator/customer-facing), influence across the organisation, and raise the bar for how we design, test, and evidence security controls. What you’ll do GRC strategy & roadmap: Define multi-year GRC roadmap aligned to business strategy, risk appetite, and regulatory expectations (e.g., DORA readiness, audit strategy, control maturity targets). Drive control framework evolution: rationalize controls, reduce duplication, and ensure proportionality based on criticality, data sensitivity, and business impact. Establish “north star” principles for governance (e.g., minimum control baselines, exception governance, evidence-by-design). Executive advisory & decision support: Advise leadership on material risk decisions: risk acceptance, remediation prioritisation, control investments, and scope decisions. Produce executive-grade outputs: risk narratives, board/committee materials, and regulator/customer responses with defensible rationale. Facilitate senior stakeholder alignment when priorities conflict (delivery speed vs control rigor; cost vs assurance depth). Regulatory, audit & assurance leadership (complex scope): Own strategy and approach for major audits/assurance activities (ISO 27001, SOC 2, regulatory examinations, key client due diligence), including scope, positioning, and negotiation. Lead responses to complex audit/regulatory issues: root-cause analysis, corrective action programs, and sustained effectiveness verification. Domain SME ownership (one or more, depending on needs): You may be the SME for one or more of: ISMS/ISO 27001 at scale (multi-entity scope, continuous compliance); DORA / operational resilience governance (control mapping, ICT risk integration, testing oversight); Third-party risk for critical ICT providers (oversight model, ongoing monitoring, exit/continuity governance); Security control assurance (testing program design, evidence standards, control health metrics). Enablement, standards & mentorship: Set standards and reusable artifacts: control narratives, evidence templates, testing methodologies, and playbooks. Mentor specialists and associates; raise organisation-wide capability through coaching and review. Partner with Security Engineering/IT/Compliance to embed controls into workflows (policy-to-automation where possible). Who you are Typically 7–10+ years of experience in information security GRC, audit/assurance, security risk, compliance, software engineering and/ or financial services risk roles. Demonstrated ownership of complex, multi-stakeholder GRC programs and successful navigation of audits/regulatory scrutiny. Deep working knowledge of ISO 27001, DORA and strong familiarity with adjacent frameworks (SOC 2, NIST CSF, BaIT, COBIT), including how to test and evidence controls. Strong technology risk understanding across cloud, IAM, SDLC governance, incident management, vulnerability management, logging/monitoring, crypto/fintech operational processes (as relevant). You are able to influence across the organisation and resolve conflicts with a risk-based, outcome-oriented approach. What’s in it for you Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice. Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan. Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP. Time to recharge – On top of your standard annual leave, prioritise your wellbeing in 2027 with 3 additional days of paid time off to rest, reset, and recharge, available once you’ve been with us for 6 months. Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace. Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel. Support during life milestones – Take advantage of up to 8 additional weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family. Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long. Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda. Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent. Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to gatherings worldwide, fostering fun, connection, and celebration .…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are. Above all, you will have the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform. Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills. \* These benefits may be adjusted at Bitpanda’s discretion and do not apply to our internships and exceptions to our Hybrid Working policy apply to teams with shift schedules or for folks whose roles require them to be in-office (think: Workplaces team or IT).