Account Director (Europe - Remote)

Mission – Why we exist, what we do, and why we need you SpotMe is a leading B2B event platform that helps enterprises increase the impact of their events by delivering CRM-connected, high-quality experiences across in-person, virtual, hybrid events, and webinars. With a strong focus on life sciences, SpotMe powers Onomi: an HCP engagement product that enables medical and commercial teams to run impactful congresses, symposia, advisory boards, and webinars. Together, SpotMe and Onomi turn events into a company’s most effective engagement channel. This position is the ideal role for experienced talents in tech/services sales. With a self-driven resilient mindset, positive energy, and strong business acumen, you’ll thrive in a fast paced environment. You will negotiate multi-year enterprise contracts, drive revenue and usage growth across our largest Fortune 500 accounts, and shape the long-term success of our most valued partnerships. Our top-performing Account Directors typically progress to sales leadership roles. The Account Director role is key in our sales team and reports directly to the VP of Account Management. Following our Onomi launch, life sciences expansion pipeline is the #1 company objective, and driving revenue growth within existing customers is a key component. As the account leader, you will be the primary point of contact for 7-15 key accounts with a total revenue of ~$3M and: [40%] Identify and close expansion, upgrade and renewal opportunities. [20%] Account retention and expansion plan execution: inserting Onomi into centers of excellence and delivery units, designing operating procedures for flawless execution, coordinating implementation and key integrations, evangelizing buying centers, functions and geo/affiliates with workshops and webinars, and partner engagement, briefing and certification. [15%] Build relationships with key account stakeholders: engaging with new users, fostering trust-based relationships with champions and above-event stakeholders (commercial excellence, medical, IT, procurement), establishing open lines of communication with economic buyers, influencing HQ-prescribed technology usage guidelines, facilitating introductions and exec touchpoints at director/VP level with a meaningful briefing, demonstrating value in absolute ROI terms, and securing customer presence at customer advisory boards and 3rd-party events and roundtables. [10%] Perform account research, mapping and planning: capturing intelligence on organization design, strategic priorities, Onomi’s share of wallet, other vendors’ scope, and integration, usage and investments for each use case; understanding budget cycles; partner mapping; and creating pricing benchmarks against other solutions. [10%] Handle first-line account compliance, administrative and product inquiries. [5%] Report on sales activities: CRM updates, sales forecasts and pipeline calls. Objectives