Hul Hub
AVP - IT Governance & NOC
Details are still being prepared
This job currently has limited structured detail from the source. You can open the original posting for full description.
• Manage all technical operations on IT systems, including the underlying infrastructure as well as applications • Manage the configuration and deployment of software • Manage level 1 and level 2 support for all IT systems and applications, including 24/7 technical support as well as rostering of technical support for levels 1,2 and 3 • Develop budgets, policies and procedures for network operations, DevOps and support sub-divisions • Develop IT governance model and processes to achieve a flexible, efficient approach continuously improving processes and aligning with group governance to maximize effectiveness • Plan change management activities that meet the different needs and values of the individual teams across the IT function maximizing impact and minimizing employee resistance • Lead, influence, diagnose and develop recommendations to solve complex, enterprise-wide and process-specific ambiguous problems • Ensure specific metrics and measures are incorporated into solutions enabling continuous improvement.