CAC Group
Claims Advocate, Financial Lines/Cyber
About this role
CAC, part of The Baldwin Group, is a leading insurance broker and advisor that provides expertise and placement capabilities across the spectrum of insurance and capital markets. Our team defines our success. We recruit and retain the industry’s best talent with deep knowledge and experience in their respective segments, products, and industries. We root for each other, as we are all connected and aligned to serving clients in a better and smarter way. Find out more about career opportunities to work with the best team in the industry. Our Legal & Claims Practice Group is seeking a Claims Advocate with Financial Lines and Cyber Claims Management experience. As a Claims Advocate, you will be responsible for handling a wide range of tasks in a professional, well organized, and flexible manner, including but not limited to the following duties set forth below.Duties & Responsibilities:
- Directly handle claims from inception to resolution within the following lines of coverage: public and private Directors and Officers Liability, Errors and Omissions, Employment Practices Liability, Cyber and Technology Errors and Omissions, Fiduciary Liability, Crime, and Kidnap and Ransom.
- Timely and accurately report new claims and circumstances while proactively identifying potential coverage issues that may impact resolution.
- Obtain insurer consent for counsel retention and settlements.
- Conduct analysis of coverage letters from insurers.
- Facilitate the distribution of insurer coverage position(s) and status update(s) to insurers.
- Schedule and moderate client meetings and conference calls with insurers.
- Maintain invoice trackers and reconcile invoices against client policy retention.
- Facilitate insurer reimbursement payments to clients.
- Maintain up-to-date electronic claim files in the LCP shared drive.
- Review loss runs and obtain status updates on all matters to ensure timely and accurate file maintenance.
- Escalate claim and coverage issues on a timely basis to CAC leadership.
- Develop and maintain strong working relationships with clients and insurer claim representatives.
- Other duties as assigned. Qualifications:
- Bachelor’s Degree required (paralegal certification is beneficial)