Magnit
Delivery Partner (PST/ MST hours)
About this role
Who We Are Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe. About the Role The Delivery Partner (DP) is responsible for the efficient delivery of Magnit’s services to our clients. Located on-site, this position will work closely with vendors, client hiring managers, and cross-functional teams, utilizing software (VNDLY) to ensure smooth service delivery. Location Remote- US based Working PST/ MST hours What You Will Do
- DP is responsible for the day-to-day delivery of Magnit’s products/services
- The DP must maintain quality client service and day-to-day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work
- Depending on the size of the team, the DP scope of responsibilities may be limited to one product (payroll, compliance or staffing desk) or may span over multiple product lines
- Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently
- Implement new processes or enhance current processes to strengthen efficiencies For Staffing desk:
- Facilitate the fulfillment of temporary requisitions through VMS systems (VNDLY) and efficiently manage the relationship/interaction of staffing desk suppliers and managers
- Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success
- Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency What You Will Need
- Bachelor’s degree or equivalent combination of education and relevant work experience
- 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment.
- Experience working with VMS platforms (e.g., Magnit VMS, VNDLY Fieldglass, Beeline) preferred
- Experience with contingent workforce programs, staffing vendors, or payroll operations