Axios
Account Manager, Local Client Success
About this role
The big picture: Axios is a modern media company dedicated to providing trustworthy, award-winning news content in an audience-first format. We are hiring a Client Success Account Manager to support our advertising team! Why it matters: In this role, you will join the Client Success team leading post-sale account management for new and existing accounts, delivering best-in-class, turnkey client experiences from kickoff to wrap. You’ll also partner with Client Partnerships on pre-sale efforts, helping develop thoughtful media plans and product recommendations based on client goals. Go deeper : This role requires a competent level of expertise, demonstrating the ability to apply skills independently in common situations, understanding the broader business context, and contributing effectively with occasional support. Responsibilities include: Helping drive client retention, identify opportunities for growth, and support media planning efforts to maximize long-term value for both client and Axios Working closely with multiple cross-functional teams (Axios Creative House, Events, Brand Journalism, and Ad Operations) to develop and execute a wide range of campaigns across the Axios product suite. You’ll also work with your Client Partnerships colleagues to support media planning, proposals, and renewal activities. Managing all post-sale campaign elements, including ownership across kick-off calls, production, launch and reporting. Pull reports and use analytics to make data-driven campaign optimization recommendations. Partner with sales teams on pre-sale needs, including proposals, RFP responses, and media planning Develop and implement long-term strategies aligned with team and company goals. Worthy of your time: Ideal candidates will possess a growth mindset with a drive to learn, embody an entrepreneurial spirit, and have a passion for the Axios mission. They will also be a team player who operates with integrity, practices radical candor, and fosters a culture of collaboration, kindness, and support for colleagues. They will also have the following skills and experience: 1+ years of digital campaign planning and execution experience in a publisher or agency environment and at least 2