Veeva Systems
Falcon MLR Strategy - EU
About this role
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.The Role MLR review is one of the Life Science industry's biggest bottlenecks - and we're rebuilding it with AI. Falcon MLR is Veeva's AI application for medical, legal, and regulatory (MLR) review. Our AI agents review promotional material the way expert reviewers do: against the actual rules of each market and the science behind the claims. We're looking for an MLR expert to take ownership of review quality across Europe. You have sat in the review meetings. You know the codes, the process, and their pain points. Now, help build the reviewer and shape the future of MLR for the entire Life Science industry. You'll work directly with Falcon MLR's founding team, and your judgment will ship into a product used globally by the top Pharmaceutical companies. We work like a start-up inside Veeva. The team is small, you own your area end to end, and your decisions reach the product fast. It suits people who like to build and take ownership. Jobs that combine deep MLR expertise with frontier AI barely exist. This is one.
What You'll Do
- Maximize reviewer agreement with Falcon's findings across our EU markets
- Lead our regulatory monitoring system with engineering and product, and coordinate with other regions
- Operationalize the reviewer-feedback loop, turning customer inputs into product improvements
- Investigate, diagnose and resolve “why did Falcon flag this?” - read the agent's traces, find the root cause, fix it. Build the process for handling these questions with users
- Automate recurring tasks with AI workflows
- Ownership of quality benchmarks e.g. review quality, in cross functional collaboration with engineering and product Requirements
- You have been part of MLR/PRC review of promotional material - in pharma, biotech or at an agency serving one
- You know the European codes
- EFPIA, or national ones like ABPI, ENLI, FSA, Farmindustria, LEEM
- You learn dense regulatory and legal material fast - and have results to show
- AI is already part of your daily work – you have automated parts of your own job and want to go further
- You have worked hands-on in Vault PromoMats - reviews, annotations, claims libraries
- You live in the EU Interviewing with Veeva We value your time and believe in a transparent hiring process. Here is the process you can expect.
- Follow the application process and submit your resume.
- If moving to the interview stage, our process is as follows:
- A conversation with the hiring manager