Remote opportunity•Posted 10/7/2026, 5:32:46 AM
P
Pontoonglobal
ServiceNow NowAssist Developer
Remote•Remote
Full-timeRemoteremotejobsorg
Programmingremotejobs.org
About this role
Job Title: ServiceNow NowAssist Developer Experience: 4–8 Years Location: Remote (Europe Timezone Support Required) Engagement: Full-Time (8 Hours/Day) Primary Skill: ServiceNow NowAssist Secondary Skills: SPM / CSM / ITSM Job Summary We are looking for an experienced ServiceNow NowAssist Developer to join our team on a 3–4 month contract. The ideal candidate must have strong hands-on experience in ServiceNow NowAssist (Generative AI capabilities) and good exposure to SPM, CSM, and ITSM modules. The role requires working in the Europe timezone and is fully remote. Key Responsibilities
- Design, develop, and configure ServiceNow NowAssist solutions.
- Implement Generative AI use cases within ServiceNow platform.
- Customize and enhance workflows across ITSM, CSM, and SPM modules.
- Integrate NowAssist with knowledge articles, virtual agents, and case management.
- Collaborate with business stakeholders to gather AI-driven automation requirements.
- Ensure best practices in ServiceNow development and platform governance.
- Troubleshoot and resolve technical issues within the platform.
- Support testing, deployment, and post-implementation activities. Required Skills & Experience
- 4+ years of hands-on ServiceNow development experience.
- Strong experience with NowAssist implementation and configuration.
- Solid understanding of ITSM processes (Incident, Problem, Change).
- Experience working with CSM and/or SPM modules.
- Good knowledge of ServiceNow scripting (Business Rules, Script Includes, Client Scripts).
- Experience with Flow Designer, IntegrationHub, and Virtual Agent.
- Understanding of Generative AI concepts within ServiceNow.
- Strong communication skills and ability to work independently in a remote setup.
Preferred Qualifications
- ServiceNow CSA / CAD Certification.
- Experience in AI-based automation projects.
- Exposure to ServiceNow platform upgrades and performance optimization.
- Prior experience supporting Europe-based clients.
Posting details
Remote
Yes
Employment type
Full-time
Workplace type
Remote
Source
remotejobsorg
First seen
10/7/2026, 8:10:25 AM
Last seen
10/7/2026, 8:10:25 AM