Remote opportunity•Posted 10/6/2026, 9:27:04 PM
C
Clever Benefits
Member Happiness Team Lead
Remote•Remote
Full-timeRemoteremotejobsorg
Customer Supportremotejobs.orgbenefits
About this role
- Oversee daily operations
- Quality assurance
- Escalation triage
- Onboarding/ongoing training
- Maintain familiarity - current smart phone apps, services, networks, trends
- New product launches/workflow changes/brief the team
- Knowledge Base, & Macros - priority levels, tagging logic, escalations
- Maintain team scheduling rotation 365
- Lead team mtgs - keep the team aligned/connected
- Recurring cross-functional mtgs, translating updates into actionable guidance
- Point of contact for other teams/select client contacts Requirements
- Smart phone
- Zendesk
- Coaching Skills
- Health Tech
- Written/verbal communication skills
- Manage fast-paced environment
- Problem-solving
- Private remote network Benefits FT Benefits PTO
Posting details
Remote
Yes
Employment type
Full-time
Workplace type
Remote
Source
remotejobsorg
First seen
10/7/2026, 2:10:27 AM
Last seen
10/7/2026, 2:10:27 AM