Senior Quality Engineer

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine’s Best Small Workplaces™ List. Position Overview Seeking Senior Quality Engineers skilled in balancing efficiency and excellence. Ideal candidates thrive in teamwork, innovate, and maintain products while valuing autonomy and creativity. We prioritize ownership and impact, welcoming diversity, passion, and authenticity in a collaborative, sincere environment. Key Responsibilities • Take Ownership of Quality—Quality is a collective responsibility, but you, as a Quality Engineer, are pivotal in identifying issues and leading their resolution. You have the courage to uphold quality standards, even when they might be overlooked by others. Beyond testing and validating, you lead by example, educating engineers on best practices and maintaining the highest quality standards. Your role is to ensure that excellence is a shared value across the team. • Balance Quality and Efficiency—You skillfully balance high quality with the necessity to meet deadlines. You discern when rigorous testing is essential and when efficiency must prevail for timely outcomes. You manage these priorities with a keen eye for detail and a commitment to excellence. • Collaborate Effectively Within the Team—Quality assurance thrives on teamwork and mutual support. In our team-focused environment, whether working remotely or in the office, your contributions are valuable. You are ready to enhance our exceptional team, dedicating your skills towards our shared goals. • Ensure Quality and Reliability—Your role is vital in maintaining the quality and reliability of both new and existing products. You value rigorous refinement of established technologies and the assurance of new innovations. Your dedication to safeguarding and advancing product quality is key. • Embrace Autonomy and Curiosity—Your inherent curiosity drives you to tackle challenges and explore new domains. With autonomy, you approach problems with innovative solutions, guided rather than directed, engaging fully and creatively in your work. • Contribute Your Passion and Personality—Your creativity, curiosity, and authenticity strengthen our team. If you’ve navigated politically charged workplaces, you’ll find our culture of openness, authenticity, and absence of office politics refreshing. Qualifications • At Karbon, we use Playwright for our E2E automation framework. Seeking candidates who have experience with Playwright or other test automation frameworks such as TestCafe, Cypress, webdriver.io or similar. • Any candidates with experience in C#, Typescript or any other object oriented programming languages are considered a plus. • Candidates with API, contract, and integration testing experience are preferred • We are seeking a problem solver who is passionate about testing and excels at coaching others. This individual should lead by example, guiding engineers in analyzing complex user requirements and honing their skills in exploratory testing and test automation to ensure a great user experience for our customers. • Has the ability to coach others in creating test strategies, test plans, and detailed test cases. This individual should empower the team by guiding and facilitating testing activities such as mob testing and testing parties. • Has experience in incident analysis to identify the optimal point to prevent recurrences in the future • Has used data to identify where product and process improvements should be prioritised • Has owned and led initiatives for QA tooling and process improvements using AI (such as building AI skills or workflows) • Coached junior QEs or Software Engineers • Strong communication skills are essential for our international, multi-locational team dynamics • Familiarity with the full software development life cycle and quality engineering best practices is required • A Bachelor’s degree in Computer Science or equivalent experience is needed. Why Work at Karbon? • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines • 4 weeks annual leave plus 5 extra “Karbon Days” off a year • Flexible working environment • Work with (and learn from) an experienced, high-performing team • Be part of a fast-growing company that firmly believes in promoting high performers from within • A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback • Generous parental leave Our Engineering Standards Balance Speed and Quality Engineers are expected to balance delivery speed with a strong commitment to quality, meeting agreed timelines while producing reliable, maintainable, and well-tested solutions. Sound judgment in making trade-offs between velocity and long-term sustainability is essential. Collaborate Effectively Engineering is collaborative by default. Team members are expected to contribute constructively in design discussions, reviews, and planning, communicate clearly about progress and risks, and support shared team outcomes in both hybrid and distributed environments. Build and Maintain Systems Engineers are responsible for building new capabilities while maintaining and improving existing systems. This includes designing scalable solutions, reducing technical debt, supporting operational stability, and contributing to continuous improvement. Operate with Autonomy A high degree of autonomy is expected. Given clear objectives, engineers should independently translate problems into actionable technical approaches, proactively identify improvements, and continuously expand relevant technical expertise. Ownership and Accountability Ownership is fundamental. Engineers are accountable for the quality, performance, and customer impact of their work from design through post-release support, and are expected to follow through on commitments. AI-Enabled Engineering AI is reshaping how software is built, and we are committed to leveraging it as a force multiplier for creativity, impact, and capability. Engineers are expected to confidently apply strong technical fundamentals while embracing AI tools and approaches to enhance productivity, problem-solving, and innovation. Curiosity, adaptability, and enthusiasm for integrating AI into meaningful product development are essential. Contribute to Team Culture Engineers contribute positively to a culture of professionalism, transparency, low bureaucracy, and mutual respect, strengthening team performance through authenticity, curiosity, and collaboration. Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links. Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you’ve made it this far in the job description but your past experience doesn’t perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at [email protected] for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!