Dialer Campaign Strategy and Optimization

Become a part of our caring community The Senior Channel Development Professional defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Senior Channel Development Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.The Dialer Campaign Strategy & Optimization role is responsible for leading the strategy, execution, and continuous improvement of acquisition and retention dialer campaigns. This role translates business goals into actionable outreach strategies, ensuring campaigns are effectively designed, launched, managed, and optimized to maximize contact rates, conversion performance, and cost efficiency. Serving as the primary business owner for dialer campaign performance, this position partners closely with Operations, Marketing, Analytics, Technology, Contact Center, and external vendor teams to develop targeted outreach strategies, prioritize campaign requirements, and drive operational excellence. The role leverages data-driven insights, testing methodologies, and performance analytics to continuously improve campaign effectiveness, member engagement, and business outcomes. The role will own dialer performance from planning through optimization, ensuring outreach efforts are delivered efficiently, operational issues are quickly resolved, and campaign strategies evolve based on performance trends and emerging opportunities. Use your skills to make an impact Required Qualifications

Preferred Qualifications