Thatch
Head of Platforms
About this role
About the role We’re looking for an exceptional leader to build and lead Thatch for Platforms across product and go-to-market. You’ll set the long-term strategy for the business, translate that strategy into product and commercial priorities, and develop a world-class team capable of executing against an ambitious vision. You’ll serve as a trusted advisor to C-level executives at Fortune 500 businesses, helping them navigate the complexities of distributing healthcare benefits and identifying new ways Thatch can create value for their businesses and customers. You’ll bring the technical depth to guide our platform in the right long-term direction, the commercial judgment to turn customer needs into durable growth, and the leadership ability to attract, develop, and retain exceptional talent. This is a highly cross-functional role with meaningful influence over Thatch’s product, technology, and go-to-market strategy. You’ll thrive here if you love moving between long-range strategy and hands-on execution, developing people, and building a category-defining business in a complex industry. If this energizes you, then we would love to talk to you!
What you'll do
- Set the vision and long-term strategy for Thatch for Platforms, establishing where we play, how we win, and the capabilities we need to build
- Lead the Platforms organization across product and go-to-market, aligning the team around a unified strategy, roadmap, and operating plan
- Own the performance of the platform business, including partner acquisition, implementation, adoption, retention, expansion, and overall customer health
- Establish the goals, metrics, and operating rhythms used to evaluate the health of the business, prioritize investments, and hold the organization accountable for results
- Represent the voice of platform partners across Thatch and collaborate with engineering, growth, sales, operations, implementation, and company leadership to drive customer and business outcomes
- Recruit, lead, and develop a high-performing multidisciplinary team, creating an environment where exceptional people can grow, take ownership, and do the best work of their careers
- Identify emerging market, customer, and technology trends and use them to shape Thatch’s broader company strategy Background we're looking for
- Exceptional executive presence and communication skills, with the ability to build credibility and influence decisions with C-level leaders at large, complex enterprises
- 10+ years of experience building and scaling enterprise software, platform, or technology-enabled businesses, including significant leadership responsibility