Senior Manager, Contract Manufacturing

Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives. As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members. As our Senior Manager, Contract Manufacturing, you will serve as the core operational bridge between Ollie and our manufacturing partners, ensuring our fresh, human-grade recipes are produced safely, efficiently, and at scale. You will drive cross-functional alignment across inventory, procurement, quality assurance, and engineering while sourcing, negotiating, and onboarding new co-manufacturing facilities to support our growth. This position is performed remotely in the U.S. and reports directly to the Vice President, Supply Chain. 25–30% Travel What You’ll Do: Manage strategic relationship and daily operations at Co-Man sites, including: Contract negotiations Measuring and tracking KPIs Regular performance reviews Process improvements to ensure effective service, quality and cost Bridge internal company priorities across procurement, inventory, quality, and engineering teams with the day-to-day operations of our manufacturing partners. Ensure inventory availability and production capacity are aligned with subscription growth and operational goals. Partner with Quality Assurance to maintain rigorous food safety, human-grade, and regulatory compliance across all manufacturing sites. Identify, evaluate, negotiate with, and successfully onboard new contract manufacturing facilities. Collaborate with engineering leadership to drive line scaling, technical throughput improvements, and yield optimization. Oversee unit economics, standard costs, price variances and vendor contracts to maximize production efficiencies and cost savings. Oversee the scope, timeline, deliverables and goals for commercialization projects - ensuring sourcing options meet required timelines and stay within budget. Establish, track, and report on core manufacturing KPIs to drive accountability and foster continuous improvement across all sites. Who You Are: You have 5+ years of experience in contract manufacturing, co-pack management, or plant operations within the food or pet food industry. You have a Bachelor’s degree in Supply Chain, Industrial Engineering, Food Science, or a related field. You have a proven track record of identifying, negotiating terms with, and onboarding new manufacturing partners. You have experience managing manufacturing capacity, production planning, and manufacturing partner performance against operational KPIs. You’re a strong communicator who can effectively align cross-functional teams with external plant management. You have a strong technical understanding of food safety, HACCP, and human-grade food manufacturing processes. You’re an analytical problem solver proficient with ERP systems, supply planning, and yield metrics. You are willing to travel 25–30% for plant visits, audits, and partner onboarding initiatives. Experience in pet food manufacturing and/or a fast-paced, high-growth direct-to-consumer (DTC) brand is strongly preferred. What You’ll Get: Competitive salary Sponsored 401k program with employer match up to 4% Comprehensive health coverage including medical, dental and vision Unlimited vacation policy that you’re encouraged to use Paid parental leave 1-week paw-ternity leave for new dog parents Free Ollie subscription Inspiring pack members! What We Value: Keeping Dogs At The Heart Our profound love for dogs unites us and drives and inspires every aspect of our business. We wholeheartedly believe dogs make us better in life and at work. Being Courageous And Kind We create a safe, inclusive space for everyone to show up as their authentic selves. We check our egos at the door and speak our minds. We embrace diverse backgrounds and perspectives as they bring new and different ideas and ways of working together. Setting New Standards We believe in continually raising the bar, never settling for less than our best as a team and individuals. We keep improving from the quality of our products to our customer experience to how we work. Making Ollie The Best Chapter We are building an impactful business while making memorable experiences with one another. We celebrate our successes, learn from our failures, and enjoy our collective journey. Our time at Ollie should be a milestone in our careers. If you’d like to stand out, tell us in your cover letter why you’re interested in joining Ollie and how your skills match the responsibilities detailed in this posting. Ollie embraces diversity and equal opportunity. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.